When will my car be ready?
The following are steps that are taken to get your car repaired and you back on the road:
Step 1: Vehicle is Disassembled & Inspected
- Vehicle is being taken apart to see all damage on vehicle
- Photos documenting the inner damage are taken
- Insurance company authorizes the repair amount
- Vehicle owner authorizes repairs to begin
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Step 2: Awaiting Parts from Supplier
- Parts order is faxed to the parts vendor
- Vendor confirms parts order and options
- Vendor notifies G&R Body and Paint of any back ordered parts
- G&R Body and Paint receives the parts for the repairs
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Step 3: Vehicle in Structural Realignment
- Vehicle set up on unibody/full frame repair equipment
- Realign structure of the vehicle to factory specifications
- GDS sonic measuring device confirms structure measurements are within factory tolerance
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Step 4: Vehicle in Body Department
- New panels prepared and installed on the vehicle
- Panels for repair are prepared and completed
- Glass noted for removal is taken out.
- Damage to the inner panels is repaired
- All work inspected, initial tests done, ready to move to the paint department
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Step 5: Vehicle being Prepared for Paint Application
- Primer and sealers applied to body parts
- Primers are sanded to prepare surface for topcoating
- vehicle pressure washed to remove contaminants and sanding residue
- Chemical cleaning done to grease and contaminant residue
- Vehicle bagged to eliminate overspray
- Vehicle panels to be refinished are masked off
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Step 6: Vehicle in Paint Application Department
- Vehicle placed into down draft spray booth oven
- Vehicle undergoes a multi-step refinishing process
- Vehicle finish is baked at 140 degrees for 20 minutes
- Vehicle taken to cool down area
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Step 7: Vehicle is being Polished
- Removal of any slight surface imperfection by sanding with 2000 grit sandpaper
- Polish finish to mirror shine with foam buffing pads
- Remove excess compound residue and unmask vehicle
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Step 8: Vehicle is being Reassembled
- All systems reinstalled into vehicle (a/c, cooling, brake)
- Vehicle put back together and trim reinstalled
- All repairs checked by technician for correctness
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Step 9: Vehicle is in Final Quality Control
- Vehicle undergoes up to 124 point inspection depending on severity of the damage
- Quality control manager checks for correctness, fit, and finish of the repairs performed
- Vehicle allowed into detail for cleaning of vehicle to begin
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Step 10: Vehicle is in Final Wash Department
- Vehicle interior cleaned
- Vehicle exterior cleaned
- Repairs checked again for correctness
- All remaining compound removed
- Repair areas glazed and final inspection by the RPM performed
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Vehicle is Finished
- All insurance paperwork finalized
- Payments and guarantee of payments arranged with the insurance company
- Owner informed the vehicle is completed
- Owner and shop schedule time for vehicle to be picked up
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